Privacy Policy – How 789bi Protects Your Data

1About This Policy

789bi ("the Platform", "we", "us") is committed to protecting the privacy and personal data of all registered players. This Privacy Policy describes how we collect, use, store, and share information when you access and use the 789bi platform, including through any mobile browser or desktop device.

This policy applies to all personal data collected through the 789bi website at 789bi.vu, including account registration, identity verification (KYC), deposits and withdrawals, customer support communications, and general platform use.

We may update this policy from time to time to reflect changes in how we operate or to comply with applicable data protection requirements. The most current version is always available on this page, and the review date at the top indicates when it was last checked for accuracy.

2What Personal Data We Collect

When you register and use 789bi, we collect personal data in two ways: information you provide directly, and data we gather automatically through your use of the platform.

Information you provide directly:

• Full legal name, date of birth, and gender
• Philippine mobile number and email address
• Registered home address in the Philippines
• Government-issued ID documents submitted for KYC verification (e.g. PhilSys national ID, passport, UMID, driver's licence)
• Payment account details used for PHP deposits and withdrawals (e.g. bank account number, e-wallet reference)
• Communications sent to our support team via chat or email

Data collected automatically:

• IP address and general location data (country/region level)
• Device type, browser version, and operating system
• Pages visited, session duration, and navigation patterns on the platform
• Login timestamps and account activity logs
• Game and betting history associated with your account

3How We Use Your Data

The personal data we collect is used for specific, legitimate purposes directly related to your use of the 789bi platform. The table below summarises the main purposes and the legal basis for each:

We do not use your personal data for any purpose not listed above without first informing you and, where required, obtaining your consent.

4Cookies and Tracking Technologies

789bi uses cookies and similar tracking technologies to keep the platform working properly, remember your session preferences, and understand how players navigate the site. Cookies are small text files stored on your device when you visit our platform.

We use the following types of cookies:

• Essential cookies – Required for the platform to function, including session management and security tokens. These cannot be disabled without affecting platform functionality.
• Functional cookies – Remember your preferences such as language settings and display options to improve your experience on return visits.
• Analytics cookies – Help us understand how players use the platform, which pages are visited most, and where errors occur. Data collected is aggregated and does not identify you personally.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from logging in or accessing certain features of the platform.

5How We Share Your Data

789bi does not sell, rent, or trade your personal data to any third party. We share data only in the following specific and controlled circumstances:

• Payment processors – Your payment details are shared with the relevant Philippine bank or e-wallet provider solely to process your PHP deposit or withdrawal transaction.
• KYC verification providers – Identity documents may be processed by a trusted verification service to confirm your identity and age in compliance with applicable requirements.
• Technology and hosting providers – Data is stored and processed on secure servers operated by infrastructure providers who are contractually bound to handle data only as directed by 789bi.
• Legal and regulatory requirements – We may disclose data to relevant authorities if required by law, court order, or in response to a lawful request from a government authority in the Philippines or another applicable jurisdiction.
• Fraud prevention – In cases of suspected fraud, money laundering, or prohibited conduct, relevant information may be shared with appropriate bodies to protect the integrity of the platform and other players.

Any third party that receives data from 789bi is required to maintain appropriate security standards and is prohibited from using the data for any purpose beyond the specific task for which it was shared.

6Data Security

789bi takes the security of your personal data seriously. We use industry-standard technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the 789bi platform is encrypted using SSL (Secure Sockets Layer) technology.
• Account access is protected by password authentication and OTP (one-time password) verification sent to your registered Philippine mobile number.
• Access to personal data within 789bi is restricted to authorised personnel who require it to perform their specific job functions.
• Regular security reviews and access audits are conducted to identify and address potential vulnerabilities.
• KYC documents are stored in an encrypted environment and are accessible only to personnel directly involved in identity verification.

7Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period after account closure to meet our legal, compliance, and dispute resolution obligations.

Specific retention guidelines:

• Account registration data and KYC documents are retained for the duration of your account and for a minimum period after closure as required by applicable law.
• Transaction records, including all PHP deposit and withdrawal history, are retained for a minimum of five years to satisfy financial record-keeping requirements.
• Customer support communications are retained for a period sufficient to allow dispute resolution and quality review.
• Analytics and session data is retained in aggregated, anonymised form for platform improvement purposes and does not personally identify you after anonymisation.

When data is no longer required for any of these purposes, it is securely deleted or anonymised in a way that prevents re-identification.

8Your Privacy Rights

As a player on 789bi, you have specific rights regarding your personal data. We are committed to honouring these rights in a timely and transparent manner. To exercise any of the following rights, contact us at [email protected] with your registered account details.

9Children and Minors

The 789bi platform is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or submitted personal data, we will immediately close the account, delete the associated data, and refund any PHP balance to the payment method used.

If you believe that a minor may have accessed or registered on the platform, please notify us immediately at [email protected] so we can investigate and take appropriate action.

10Contact and Data Queries

If you have any questions about how 789bi handles your personal data, wish to exercise any of your privacy rights, or want to report a potential data concern, you can reach our team by email. We aim to acknowledge all data-related queries within five business days and to provide a substantive response within 30 days.

For all privacy-related matters, write to us at: [email protected]

Please include your registered account email address in any correspondence so we can locate your account securely and respond accurately to your request.